All Rack911 management services include comprehensive monitoring. We monitor the availability of system services, along with the general health of the server, including server load, disk space, RAM usage and CPU processing capacity.
Quick reaction to security hole discovery and patch release is key to maintaining a secure server environment. Rack911 patches your operating system and system services within 24 hours of critical upgrade release.
If you are utilizing a control panel, Rack911 will evaluate new releases for stability, and will upgrade you to the latest version that meets our approval, ensuring your control panel has the most up-to-date and useful feature set for your needs.
All Rack911 management plans include system administration assistance for diagnosing and resolving issues related to the operation of your server, ensuring you enjoy the highest level of uptime possible.
Third-party server software installation assistance (FFmpeg, Sphinx full text search engine spider, et.al.) is included in all management plans.
Rack911 provides managed backup services. We will create a backup plan that offers you the right balance of onsite and offsite backup protection for your budget. This service requires an additional quote.
Rack911 relays system logs to its centralized monitoring server, and logs are audited daily for potential problems, both security and server health-related.
Rack911 routinely investigates your server for potential security issues.